Privacy Policy
This Privacy Policy describes how Suzanne’s Seaside Boutique collects, uses, and protects your personal information when you visit our website, place an order, contact us, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
Name
Email address
Billing and shipping address
Phone number
Payment information
Order details
Customer service communications
Device and browser information
IP address
Website usage data
Marketing preferences
We collect this information when you place an order, create an account, sign up for emails, contact customer support, or browse our website.
How We Use Your Information
We use your personal information to:
Process and fulfil your order
Arrange shipping and delivery
Provide tracking updates
Contact you about your order
Respond to customer service requests
Process returns, refunds, and exchanges
Improve our website and customer experience
Send marketing emails if you have opted in or where permitted by law
Detect fraud, abuse, or security issues
Comply with legal, tax, and regulatory obligations
Order Fulfilment and Service Providers
To complete your order, we may share necessary information with trusted service providers, including:
Payment processors
Shipping carriers
Fulfilment partners
Email and marketing platforms
Customer support tools
Website analytics providers
Fraud prevention services
These service providers only receive the information necessary to perform their services.
Payment Information
Payments are processed securely through third-party payment providers. We do not store full credit card details on our own servers.
Your payment information is handled by secure payment processors according to their own security and privacy standards.
Email Marketing
If you sign up for our emails, we may send you updates, offers, product launches, and promotional content.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
info@suzanneseasideboutique.com
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, measure advertising performance, and show relevant ads.
Cookies may collect information such as browser type, device type, IP address, pages viewed, links clicked, and shopping activity.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Advertising and Analytics
We may use advertising and analytics tools such as Meta Pixel, Google Analytics, Google Ads, TikTok Pixel, or similar services.
These tools help us understand how visitors use our website, measure the performance of advertising campaigns, and show relevant ads.
These third-party services may collect information through cookies or similar technologies according to their own privacy policies.
Sharing of Personal Information
We do not sell your personal information in the traditional sense.
However, some privacy laws may define certain advertising or analytics activities as “sharing” or “selling” personal information. This may include the use of tracking pixels, cookies, or advertising partners.
Where required by law, you may have the right to opt out of such sharing.
Your Privacy Rights
Depending on where you live, you may have certain privacy rights, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Opt out of certain marketing communications
Opt out of certain data sharing for advertising purposes where applicable
Request information about how your personal information is used
California consumers may have additional rights under the California Consumer Privacy Act and related privacy laws, including rights to know, delete, correct, and opt out of certain uses of personal information. The California Attorney General describes these as consumer rights under the CCPA.
To make a privacy request, contact us at:
info@suzanneseasideboutique.com
We may need to verify your identity before processing your request.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, including order fulfilment, customer support, fraud prevention, legal compliance, tax records, and business operations.
When personal information is no longer needed, we will delete or anonymize it where appropriate.
Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be 100% secure.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
International Processing
Because we work with service providers and fulfilment partners, your information may be processed in countries outside your state, province, or country of residence.
By using our website, you understand that your information may be transferred and processed where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact
For questions about this Privacy Policy or your personal information, contact us at: